Team Bison — a trading name of Bison Grid Limited Last updated: April 2026

1. Introduction

Team Bison is a trading name of Bison Grid Limited (“we”, “us”, or “our”). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website at www.teambison.co.uk or engage with our services.

Team Bison is a digital product development agency offering cloud and app development, automated agentic workflows, and cloud management and security services.

Data Controller: Bison Grid Limited (trading as Team Bison) Company number: 04723654 Registered office: Green Hayes, Blind Lane, Wickham, Fareham, Hampshire, PO17 5HD, United Kingdom Operating address: Unit 3, Saints Barn, Church Ln, Southampton, SO32 2SY, United Kingdom Email: info@teambison.co.uk Phone: +44 1489 890 460

This policy is provided in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect and process the following categories of personal data:

Information you provide directly

• Contact form submissions: Your name, email address, and the content of your message when you use the contact form on our website.
• Email correspondence: Any personal information you include when you email us at info@teambison.co.uk.
• Phone enquiries: Information you share with us during telephone calls.
• Client engagement: Business contact details, project requirements, and related information when you engage us for our services.

Information collected automatically

• Technical data: IP address, browser type and version, operating system, time zone setting, and device information.
• Usage data: Pages visited, time spent on pages, page interaction information, and referring website addresses.
• Cookie data: Information collected through cookies and similar technologies. For full details on how we use cookies, please see our Cookie Policy.

3. How We Use Your Information

We process your personal data for the following purposes and on the following legal bases:

Purpose	Legal Basis
Responding to your enquiries submitted via our contact form, email, or phone	Legitimate interest / Performance of a contract
Providing our digital product development services	Performance of a contract
Sending you project updates and service-related communications	Performance of a contract
Improving our website and user experience	Legitimate interest
Maintaining website security and preventing misuse	Legitimate interest
Complying with legal and regulatory obligations	Legal obligation

We will not use your personal data for direct marketing purposes without your explicit consent.

4. Data Sharing

We do not sell, trade, or rent your personal data to third parties. We may share your data with:

• Group companies: Team Bison operates as a trading name of Bison Grid Limited. Your data may be shared within the organisation where necessary to provide our services.
• Service providers: Trusted third-party providers who assist us in operating our website and delivering our services (e.g., web hosting providers, email service providers, analytics tools). These providers are contractually bound to process your data only on our instructions and in accordance with data protection law.
• Legal requirements: Where we are required to disclose your data to comply with a legal obligation, enforce our terms and conditions, or protect our rights, property, or safety.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction. We will notify you of any such change.

5. International Transfers

Your personal data is primarily stored and processed within the United Kingdom. Where we use third-party services that may transfer data outside the UK, we ensure appropriate safeguards are in place, such as UK International Data Transfer Agreements or adequacy decisions, in accordance with UK GDPR requirements.

6. Data Retention

We retain your personal data only for as long as is necessary for the purposes set out in this policy. Specifically:

• Contact form enquiries: Retained for up to 2 years after the last communication, unless a client relationship is established.
• Client project data: Retained for the duration of the project and up to 6 years thereafter to comply with legal and contractual obligations.
• Website analytics data: Retained in anonymised or aggregated form.

After the retention period, your data will be securely deleted or anonymised.

7. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

• Right of access — You can request a copy of the personal data we hold about you.
• Right to rectification — You can ask us to correct any inaccurate or incomplete data.
• Right to erasure — You can ask us to delete your personal data where there is no compelling reason for us to continue processing it.
• Right to restrict processing — You can ask us to suspend processing of your data in certain circumstances.
• Right to data portability — You can request a copy of your data in a structured, commonly used, machine-readable format.
• Right to object — You can object to processing based on legitimate interests or for direct marketing purposes.
• Rights related to automated decision-making — You have the right not to be subject to decisions based solely on automated processing, including profiling, that produce legal or significant effects.

To exercise any of these rights, please contact us at info@teambison.co.uk. We will respond to your request within one month.

If you are not satisfied with how we handle your request, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

Information Commissioner’s Office Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF Website: www.ico.org.uk Phone: 0303 123 1113

8. Cookies

Our website uses cookies and similar technologies. For full details on the cookies we use and how you can manage them, please refer to our Cookie Policy.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policy of any website you visit.

10. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encrypted communications (SSL/TLS), access controls, and regular security reviews.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

11. Children’s Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us and we will take steps to delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Last updated” date. We encourage you to review this page periodically.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Bison Grid Limited (trading as Team Bison) Company number: 04723654 Unit 3, Saints Barn, Church Ln, Southampton, SO32 2SY, United Kingdom Email: info@teambison.co.uk Phone: +44 1489 890 460